Refund Policy

Date: 1st August, 2024.

Version: 1.0

If you’ve made an unintended donation through our online payment gateway, please email us at donorrelations@chudar.org detailing the issue, and we’ll respond within 7 working days.

For refund requests, kindly inform us within 7 days of the payment date.

Once your refund is verified, the amount will be credited to your original payment method within 7 to 10 business days.

Please note that donations made in kind (books, goods, materials, etc.) are not eligible for refunds.

If you have any questions or comments about our Refund Policy, please contact us at donorrelations@chudar.org. We reserve the right to update our Refund Policy at any time, so please review it periodically.